Return and refund policy

At Raam Chainz, we want you to love what you buy from us. If you’re not happy, we’re here to help!

Easy Returns

• You can return your product within 2 days of receiving it.
• The item must be unused, in its original packaging, and in the same condition you received it otherwise, we aren’t accepted. 

How to Request a Return

• Contact us at [insert contact details] with your order number and reason for the return.
• We’ll guide you through the next steps.

Refunds

• Once we receive and inspect the returned item, we’ll notify you.
• If approved, your refund will be processed to your original payment method within 5-7 business days.

Non-Returnable Items

• Customized or special-order items cannot be returned unless they are damaged or defective.

Damaged or Defective Items

• If your item arrives damaged, contact us within 48 hours with a video of the damage. We’ll replace it or issue a refund.

Shipping Costs for Returns

• The customer is responsible for return shipping.

Need Help?

We’re here to assist! Contact us at 079046 55677 if you have questions or need support.

At Raam Chainz, we aim to make your shopping experience worry-free!